Question 1

How often should I have my water heater inspected?

Accepted Answer

It's recommended to have your water heater inspected at least once a year. Regular inspections help catch potential issues early and keep your unit running efficiently.

Question 2

How do I know if I need a new water heater?

Accepted Answer

If your water heater is over 10 years old, requires frequent repairs, or isn't providing enough hot water, it might be time for a new water heater. Our team can assess your current water heater and help you decide if a replacement is the best option.

Question 3

What is the average lifespan of a water heater?

Accepted Answer

The average lifespan of a water heater is about 10-15 years. However, with proper maintenance, some units can last even longer. If your water heater is nearing the end of its lifespan, it might be time to consider a water heater replacement.

Question 4

What are the benefits of a tankless water heater?

Accepted Answer

Tankless water heaters in Kennesaw, Georgia, are more energy-efficient and provide endless hot water on demand. They're also smaller and take up less space than traditional tank water heaters. However, they can be more expensive to install. Our team can help you weigh the pros and cons to determine if a tankless water heater is right for you.

Question 5

Can I repair my water heater myself?

Accepted Answer

While some minor issues can be fixed with basic troubleshooting, it's best to leave water heater repairs to the professionals. DIY repairs can be dangerous and may void your warranty. Contact Presto Plumbing for safe and reliable repairs.

Question 6

How can I tell if my home has a hidden leak?

Accepted Answer

Water leaks can go undetected for several years if you do not pay attention to your home. They cause huge damages and expensive home repairs. Once you know what to look for, many plumbing leaks are easy to detect.

Here are some signs that your home has a leak:

Moldy odor
Mushy flooring
Discolored areas on walls and floor
Areas outside that are muddy or waterlogged
A spike in water bills and meter usage
Drips from your first-floor ceiling
Foundation cracks

If you see any of these signs, call Presto Plumbing. We have top-quality leakage detection equipment to pinpoint the exact location of your leaks. As soon as we find the leak, we'll fix it quickly and effectively.

Question 7

How can I choose a reliable plumber?

Accepted Answer

The last thing you need is to hire a plumber who never shows up. A plumber's response time and ability to arrive when promised are crucial. That's why it's so important to choose the right company for the job.

Once you’ve found a reliable plumbing company, please take a look at their reviews. A professional plumbing business must have satisfied customer testimonies to attest to the quality of its services. Presto Plumbing has a number of reviews on Google and social networks from our satisfied customers.

Additionally, make certain the business’s service technicians who visit your home are certified, insured, and fully equipped for the job. Presto Plumbing ensures professionalism when it comes to our plumbers.

Question 8

What can happen if I delay plumbing repairs?

Accepted Answer

If you have a plumbing problem, you should fix it as soon as possible. Water can cause significant structural damage to your home or business. It is certainly true that the longer you ignore a problem, the more expensive the repair will be.

Leaving plumbing issues unresolved can result in:

Extensive property damage caused by water
Septic and sewer system failure
Foundation damage to a home or business
Mildew and mold health risks
Water bill spikes that can be expensive
Property values could be decreased
Infestation of unwelcome insects

Presto Plumbing offers a wide range of plumbing services, so don't hesitate to get in touch with us. You can also rely on us for video sewer line inspection.

Question 9

How do I unclog a toilet?

Accepted Answer

Using a plunger is the preferred way to unclog a toilet. If you don't have a plunger, try putting dish soap or laundry detergent in the toilet, adding boiling water, and waiting for a few minutes before flushing. As the hot water dissolves the clog, the soap should wash everything through the siphon and out of the drain. If your clog persists after trying these methods, don't hesitate to contact your local plumbers at Presto Plumbing!

Question 10

Why is my faucet dripping, and how can I fix it?

Accepted Answer

A dripping faucet is usually caused by worn-out washers, seals, or valves. Our experts can repair or replace your faucet to stop the drip and save water.

Question 11

What can I do if my bathroom drain is slow?

Accepted Answer

Slow drains are often caused by hair, soap scum, or other debris. If a plunger or drain cleaner doesn’t work, call Presto Plumbing for professional drain cleaning services.

Question 12

What causes backflow?

Accepted Answer

Backflow is caused by a drastic shift in pressure within your water lines, like when a water main breaks or a pipe bursts. When this happens, the water system starts drawing water wherever it can. So say a pipe bursts while a sprinkler system is watering a freshly treated lawn in your neighborhood, and you're filling a bathtub. That tub could become filled with polluted water from the neighboring lawn.

This is what the backflow device prevents. It ensures that the water filling the broken pipes does not flow back into the supply used for the homes or businesses attached.

Question 13

What is a backflow preventer?

Accepted Answer

A backflow preventer, or a cross-connection device, is a device that only allows water to flow in one direction. Each building with running water draws its water from a shared source through a system of interconnected pipes. These pipes may run water in a neighborhood through houses, plumbing, yard irrigation, and even home sprinkler systems. In a business or commercial area, it will be the source for the fire sprinkler systems, public bathrooms, and drinking fountains. The water is drawn to the individual sources and goes through a backflow.

When a backflow preventer works appropriately, clean water is supplied to faucets and fountains. But when it's not working correctly, or something has gone wrong further down the line, contaminated wastewater can get directed toward those faucets and fountains, causing severe hazards for residents and businesses.

Question 14

How often should Presto Plumbing test my backflow preventer?

Accepted Answer

The Georgia Water Authority mandates that residents and businesses get their backflow system tested yearly. If not, a problem could go undetected, and contaminated water could get into your irrigation systems, faucets, and drinking water. Luckily Presto Plumbing has trusted technicians ready to test your backflow.

Question 15

Will my water be shut off while Presto Plumbing is testing my backflow?

Accepted Answer

Most likely, yes. Most backflow systems require a technician to turn off the water for a short time. But don't worry, it won't take very long. Most tests only take a few hours, depending on what your backflow system requires.

Question 16

What are the signs of backflow issues?

Accepted Answer

When you turn on a faucet, you expect the water coming out to be constant, clear, and odorless. It will be pretty evident and shocking when your backflow is not working correctly.
The classic signs of a faulty backflow are:

Discolored water (brown, yellow, or even pink.)
A foul odor coming from your water and faucets
Rust particles or sediment in the water
The water from your taps tastes bad
Your water takes a long time to drain

If your water displays any of these signs, stop using it immediately and call a professional at Presto Plumbing. We will run the necessary tests to determine what needs to be done to fix your backflow unit.

Question 17

What is hydro jetting, and how does it differ from snaking a drain?

Accepted Answer

Hydro Jetting is a method used by drain service professionals to clean out drain pipes by using high-pressure water streams. It differs from snaking a drain, which involves a physical tool to dislodge clogs.
Hydro Jetting not only clears the blockage but also cleans the interior walls of pipes, preventing future clogs.

Question 18

Is it safe to use chemical drain cleaners for a clogged tub drain or kitchen sink?

Accepted Answer

Using chemical drain cleaners can provide a temporary fix but may not solve the underlying problem and can cause damage to your pipes over time. For a safe and thorough clean, it’s recommended to use professional drain cleaning services, which use methods that are safe for your pipes and the environment.

Question 19

Can frequent drain cleaning services prevent plumbing emergencies?

Accepted Answer

Yes, regular drain cleaning services can prevent emergencies by keeping pipes clear of buildup that might cause severe pipe clogs or backups. Scheduling routine drain cleaning service in Kennesaw, GA, helps maintain your plumbing system's health and efficiency, reducing the risk of unexpected problems.

Question 20

How do I know if I need a professional drain cleaner service?

Accepted Answer

Signs you need professional drain cleaner services include:

Slow-draining sinks or bathtubs
Unpleasant odors emanating from drains
Gurgling sounds in pipes
Water backing up in showers or sinks

If you notice these issues, it’s time to contact a clogged drain service like Presto Plumbing.

Question 21

How do I know if my main drain is clogged?

Accepted Answer

A clogged main drain line can cause serious damage, so call a professional plumber as soon as possible. The first sign of a blockage is poor drainage in your toilet, shower, bath, and sink. Water may completely stop draining in some cases. A clogged drain can also produce foul odors, particularly around the sink and toilet. Drains or flushing the toilet may cause gurgling sounds. These are all indicators that something is not right in your main drain line.

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